Here’s a case to celebrate – a tow-truck operator who did not want to waste public resources

January 24, 2012

It’s a pity an Auckland tow-truck boss has refunded a motorist to avoid a Disputes Tribunal hearing. Alf would have preferred the claim had been put to the test and a considered judgement made.

He happens to harbour a low opinion of tow-truck operators whose business includes hauling illegally parked cars away (fair enough) but then charging an arm and a leg for the owners to get their vehicles back.

Having an operator come off second best would have been hugely cheering, although – to be sure – the outcome could have gone in the company’s favour.

We’ll never know. Tow-truck operator Craig Burrows has simply refunded $230 because he is public spirited.

He coughed up to spend time with his son and avoid wasting public resources, according to what he told the NZ Herald, although he believes he would have won the case easily.

This story began when Burrows’ company, an outfit called Vehicle Recovery Group, towed Dan Dwyer’s Toyota Corolla, which was parked in a Mt Eden fruitshop’s carpark.

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