Telecom hangs up on 250 Kiwis

February 7, 2009

It’s not only the Government – the Labour one we dumped, not the splendid government we have now – that gets into social engineering. Or cultural engineering, if you prefer.

Today we learn Telecom’s call-centre workers in the Philippines “will be trained to talk like New Zealanders, learning slang words and mastering the Kiwi accent as part of a move to outsource 250 jobs.”

Outsourcing 250 jobs to the Philippines, of course, is a mealy-mouthed way of saying Read the rest of this entry »